Returns & Care Policy
Due to the nature of vintage clothing, we cannot provide refunds.
We pride ourselves on our level of service and we do want you to feel completely happy with any purchase. The attention to detail provided during private appointments allows this. You can exchange or receive a credit note for your purchase if it has been unworn and is returned within three days of purchase. This does not apply to any item that has been tailored to fit you.
There is no return or exchange on sale items.
We are also delighted to accept a deposit of 50% on any item you simply must have and we can hold on to it for up to two weeks! Please be aware that deposits are non-refundable.
These conditions do not affect your statutory rights.
We recommend Dry Cleaning for the majority of our vintage clothing; however please ask us for personal care instructions for your purchase if you are unsure.
As our gorgeous collection can range between 10 to 110 years of age it is expected that some pieces may have minor flaws. The history of our clothing will enhance the charm and authenticity of a piece and we will endeavour to point out anything which affects the wear ability or value of an item.
CARING FOR VINTAGE GARMENTS
- Try using padded hangers, avoid metal ones.
- Never store your vintage clothes in plastic bags… ever!
- Always try steaming your vintage garment rather than ironing.
- Vintage lace is especially delicate, always be extra gentle with this incredible fabric.
If you desire quality and love developing your own fashion personality then Dirty Fabulous is for you!
Relish the small imperfections and dream that we will all age as beautifully as this collection!